Pathetic service with IWyze

Item: iWYZE
Rating: 1

Trying to submit a claim for a mere scratch and dent, has been such an unbearable experience with iwyze, call gets transferred from one consultant to another, which results in holding close to an hour with no assistance and the last consultant said they would call me back, which they haven’t done

Helpful (0)

Replies (2)

iWYZE's replyOfficial

02 Nov 2022, 09:13

Dear Sthabile

We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.

Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team

iWYZE's reply02 Nov 2022, 09:13

Official

's updateReviewer Update

09 Nov 2022, 13:01

Oh well exactly 9 days later…. Still no phone call received from iwyze nothing but empty promises…. I’m MOSTLY gonna cancel this PATHETIC insurance

's update09 Nov 2022, 13:01

Reviewer Update

Oh well exactly 9 days later…. Still no phone call received from iwyze nothing but empty promises…. I’m MOSTLY gonna cancel this PATHETIC insurance