RS
Roshan S

1 reviews | Active since Oct 2014

14 Dec 2020, 13:58

Pathetic Service Rendered By IWYZE

I made a motor accident claim 3 weeks ago with IWYZE and to date there has been no resolution. The various claims assistants (Hlengiwe Nhlengethwa, Cristal Martin) including a so-called, rude and abrupt claims manager (Yumna Khan) does not have the common decency to notify me what's going on. It has now been handed to another person (Agreement Chauke) who also does not answer his/her phone or the decency to contact me as well. I totally regret moving from OUTSURANCE to these clowns.

I would never ever recommend IWYZE to anyone as their service levels are pathetic and communication skills are beyond description. It seems that they will do whatever it takes not to pay-out a claim. Shocking and beyond belief.

Regards Roshan Singh

0
Replies (1)
iWYZE
iWYZE's reply14 Dec 2020, 15:48
Official
Dear Roshan

We acknowledge receipt of the complaint and we're sorry to learn that our service has disappointed you.

Kindly allow us time to investigate the concerns raised and we will revert with feedback.

Regards
The iWYZE Team