1 reviews | Active since Mar 2019
Pathetic service! Pathetic everything!
Only giving them 1 star because I can’t give them anything less, they in actual fact deserve rotten apples for their ******* service! I have been sent from post to pillar by the team at iWYZE! Half of them don’t understand their own internal processes and they can never reach their own service providers! At some stage I knew the details of the assessment report while they didn’t have a cooking clue! Every time I call I speak to someone different, who has a different story pertaining to my claim! I submitted all the documents they requested from me on 06/09, today 20/09, they asked me to send the SAME documents! They don’t care for their client at all and aren’t bothered to strive to give them half decent support or service! Overall lack luster everything! I regret ever insuring my car with them! Absolute *******!
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
