TM
Tsungi M

1 reviews | Active since Jul 2012

29 Aug 2021, 22:12

Pathetic service

I called the emergency line with a plumbing issue I have my ID number I was told they cannot pick up my policy I gave a policy number they could not assist. Why do you pay insurance when you have an emergency they refuse to help do not use Iwyze

0
Replies (1)
iWYZE
iWYZE's reply02 Sept 2021, 16:18
Official
Dear Tsungi

We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 

Please be assured that we have directed your request to the Assist team for urgent resolution. 
 
Kind regards
 
The iWYZE Team