TM
Tsungi M
1 reviews | Active since Jul 2012
29 Aug 2021, 22:12
Pathetic service
I called the emergency line with a plumbing issue I have my ID number I was told they cannot pick up my policy I gave a policy number they could not assist. Why do you pay insurance when you have an emergency they refuse to help do not use Iwyze
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Replies (1)iWYZE's replyOfficial
02 Sept 2021, 16:18Dear Tsungi
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the Assist team for urgent resolution.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the Assist team for urgent resolution.
Kind regards
The iWYZE Team
iWYZE's reply02 Sept 2021, 16:18
Official
Dear Tsungi
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the Assist team for urgent resolution.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the Assist team for urgent resolution.
Kind regards
The iWYZE Team
