MM
Mathapelo M
1 reviews | Active since Jun 2022
22 Jun 2022, 20:20
Pathetic Service
I regret my decision to insure my car with IWYZE🥺 I had a flooding accident which led to engine failure. they are refusing to pay my claim even though I have a comprehensive cover which covers for natural disaster furthermore they don't want to refund my premiums. No one has bothered to respond to any of my emails. The service is pathetic.
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iWYZE's replyOfficial
23 Jun 2022, 15:36Dear Mathapelo
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team
iWYZE's reply23 Jun 2022, 15:36
Official
Dear Mathapelo
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team