PATHETIC CLAIMS SERVICE

I am writing this review a bit late but I hope it gets some attention. In April this year I was involved in a hit and run incident where a vehicle bumped into my vehicles bumper in Rivonia. The driver of the Vehicle did not allow me to take pictures of the accident scene , nor did h allow me to take his license details down, I submitted the claim to the Iwyze and shiver me behold there were excesses that I needed to pay which I was aware off but it was not my fault. Iwyze did not even make an attempt to some how assist with the the claim, which was pathetic as It was a clear hit and run and the statements from witnesses say the same thing up till this day I still have a the damages on my bumper and yet we have insurance to help in situation like this but it does not seem like they care for me it seems like a money making scheme. I submitted this to the STI Ombudsman and that came back negative as well with no result to get my vehicle attended to nor did they even try to make contact with the other driver to at least get him to pay for the damages. I am still furious up till this day about this , and trying to find another insurance as not been easy. I HOPE THAT THIS MATTER GETS SOME ATTENTION OR SOONER THAN LATER I WILL TAKE TO SOCIAL MEDIA AND REVIEW IWYZE AS THE WORST INSURANCE COMPANY.