1 reviews | Active since May 2013
pathetic claim settlement. only 25%? are you kidding me?
<p>lost my ray ban sunglasses worth R2 400.</p> <p>I was hopping i would be able to claim it under my all risk insurance which is currently R3500.</p> <p>Logged a claim with Vusi Manane one of their consultants who advised me that i MIGHT be able to claim the lost under this package.</p> <p>Claim was subsequently rellocated to another consultant Siphephelo Ndaba. Who asked me to send him proof of ownership, a photo or something and a police statements.</p> <p>I dont mind the admin, i mean its procedure, to my suprise after all was done, i was informed that i will only be settled 25% of the insured value less the excess.</p> <p>look i have nothing against the consultants, they were quite friendly. i am just totally annoyed that i claim for R2400 of R3500 only to get R625, are you serious right now.</p> <p>This was just a final stamp that perhaps i need to pull my profile out of iWyze, there is no use of having all risk when you can practically never claim to its maximum.</p> <p>This is by far one of your many hidden clause that is so down right cruckery. </p> <p>let me take my business else where, or else ill sleep outside one day when i need to claim on my building or car.</p> <p> </p>
Hi Sakhile,
We are sorry to hear that you not happy with your claim settlement but can confirm that your matter has been escalate d to our Claims - Non Motor Team Manager to review and the outcome will be communicated with you soon.
We trust that your matter will be resolved satisfactory.
Best regards,
Rodwell
iWYZE Team
Hi Sakhile,
We are sorry to hear that you not happy with your claim settlement but can confirm that your matter has been escalate d to our Claims - Non Motor Team Manager to review and the outcome will be communicated with you soon.
We trust that your matter will be resolved satisfactory.
Best regards,
Rodwell
iWYZE Team
Good day Rodwell.
ill be on the look out for further communications.
kind regards
Sakhile
Good day Rodwell.
ill be on the look out for further communications.
kind regards
Sakhile
