1 reviews | Active since Feb 2013
Old Mutual Iwyze useless
I wyze influenced me to join them and leave my previous insure, unfortunately for me within the first month I was involved in an accident. They said I must send pictures and I did an assessment based on those and told me the quote is less than my access as I had what they called additional access. I asked for the recording stating the additional access and was told that is how it is.
As the assessors quote was below my so called access I asked to use the same panelbeater. Upon arival the panel beater I wa told it is impossible for that damage to be at that price it will be higher.
It has been months to no end where I have calling Iwyze who now referred me to their assessor to sort this out myself.
I am deeply disappointed with their level of service and all their agents have a no care attitude of making promises thy do not come back to.
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
