KM
Katlego M

1 reviews | Active since Mar 2023

22 Mar 2023, 11:22

Old mutual Iwyze is a ****.

Old mutual Iwyze is a ****. I had an accident on the 2nd of October 2022 And they refuse to pay my claim. I gave them my tracking report of my car, which they asked for and they went on to tell me it's not valid. They then went in to say they are getting their accident specialist involved who then did apparent calculations to say I was driving at 90km during the accident but my tracking report says 58km during the accident. I am busy with them. I took them to the short term insurance court and they are still sticking to the accident specialist just so they don't pay. I'm struggling im paying for a car that I had insured with old mutual Iwyze and it's parked. I'm advising anyone to please think before joining this company. They lie just not to pay. How can my tracking report be invalid just so they don't pay my claim.

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Replies (1)
KM
Katlego M's update22 Mar 2023, 17:08
Reviewer Update
On the contract I signed with old mutual Iwyze when taking the cover ,there was nothing mentioned about an accident specialist , I was told I need a tracking system installed in the car which haval dealership did for me. I bought my car and had it covered with Iwyze from the dealership never ever changed it.. Nothing was said about an accident specialist to replace my tracking report information..

This is a ********** insurance cover. It's ruining my life.