Old Mutual Iwyze Insurance

Old Mutual Iwyze service is absolutely appalling! I bought a new vehicle and Iwyze was all of a sudden unable to remove my old vehicle and load the new vehicle on my policy on the actual day of collection for my new car. I was numerously informed that they were experiencing some issues with their systems and that someone would get back to me. I haven't had anyone call me back.

Their systems have now double debited me(old and new vehicle). On top of an incorrect pro-rata premium that was debited too. I continuously have to chase them and always get the same response that "my matter has been escalated and their technical team is looking into it". I'm absolutely flabbergasted. I can't wait to cancel this policy