Old Mutual Iwyze Gap Cover

I had a Iwyze Gap Cover.I went ONE month behind,due to a bank account not in use anymore.Then Iwyze start to lodge debitorders up to 4 times a month,Without any warning.Any date.Every unsuccessful lodge,I am debited with R130.00,by my bank.They even try to deduct R50 (their own penalty) which also cost me R130.00.If you try to stop the debitorder with your bank,they just change the reference number and start deducting again.Every effort cost me R260.00,while the premium is R245.00!!! Times 4 in a month!!!

I wrote a mail to the manager on 21 June,explaining everything.He couldn;t give a reason why Iwyze deduct through the month on dates only known to them.I wrote mails to them on 11 June,18 June,21 June.

The premium of R245.00 went off on 3 July,with another R50! According to my contract.Still they decide to deduct another R245.00 on the 21st of July.Without agreement,without consent,they just deduct,even if it is not close to the FIRST of the month.

The manager,Charl ****rell has not responded on my mail of 8 July....