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Nkosi N

1 reviews | Active since Jun 2020

30 Sept 2020, 11:07

Old Mutual iWYZE claim free advert untrue & deceptive

iwyze advert to pay you R1750 if they did not beat your currently insurance is a untrue and full of fabrication.

I call iwyze and they gave me a quote which was way off ,furthermore I have been claim free for over 3 years with the same insure .

so I submitted my policy schedule for my current insurance and my claim free letter. They then call me ( Mr Xaba ) and said they can't pay me because one of my cars has chilli cover . I told them to give this in writing, till today I am still waiting.

very disappointed with this old mutual iwyze i will never use any of their service , I am sure when their clients claim they give them run around . Deceptive adverti*****t.

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Replies (2)
iWYZE
iWYZE's reply30 Sept 2020, 12:27
Official
Dear Nkosi
 
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
We have escalated the complaint to the relevant department for assistance.
 
Regards
The team at iWYZE 
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Nkosi N's update22 Oct 2020, 19:51
Reviewer Update
I am still waiting for the feedback , this kind of service is very shocking .