Old Mutual Iwyze are ******

Old Mutual iWyze towed my car to another city, more than 200km away from where the accident happened and are refusing to bring it back.

After a month of fighting with Old Mutual iWyze to process my claim, they have informed me that my claim has been rejected and the reason is not tangible at all. I was further informed that since the claim has been rejected I have to return the courtesy car to Avis even though, the 30 days of car hire is not up and have to pay for the 26 days that I have been using the courtesy car myself, even though the insurance is the one that organised the courtesy car. I have always paid my insurance premiums to Old Mutual iWyze diligently and car hire is one of the services that I was paying for. Old Mutual iWyze even debited my account after the damaged car was in their possession. I need Old Mutual iWyze to bring my car back TODAY and stop being ******, I will not be paying for car hire when the car was hired by the insurance and the service was part of my premiums. I also need for Old Mutual iWyze to return my insurance premiums as I have been clearly donating my money to a useless insurance company that was trying to swindle me and get me to give them my car, when their swindling attempts failed they started grasping at straws, looking for any reason to reject my claim. Old Mutual iWyze stop being ******, bring back my car, pay Avis what you owe them and refund my insurance premiums! Below is the message I got from the auction house that has my car “Good day I refer to the accident damaged Mercedes Benz and the rejected claim by Iwyze. As discussed Iwyze informed us that the amount of R3900 must be paid before they will arrange tow back. The fees due are for car hire. No storage will be charged for 14 days at Auction Nation. Regards Elmarie Auction Nation ***”