JF
Johann F

1 reviews | Active since Feb 2020

25 Jan 2024, 08:58

Old Mutual gap cover - impossible to claim

I am using them for gap cover. You can not get hold of anyone, there is no way of claiming for cover and when you eventually speak to someone, nothing happens. Don’t use this company. It’s a ****

0
Replies (3)
iWYZE
iWYZE's reply25 Jan 2024, 12:48
Official
Good day Johann,  We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the claims department to assist further.  Regards The iWYZE Team 
JF
Johann F's update03 Feb 2024, 07:36
Reviewer Update
Still no reply so I reversed my debit order. Day 1, and you get legal treats. Guys! Stay away from this company!

I am passing this to my lawyer and we will take legal action against them. 1. The claim shoul hav geven handled more than 2 months ago.. this is reflecting bad on me so damages will be included.

Old Mutual is not a service provider you can trust
JF
Johann F's update03 Feb 2024, 07:37
Reviewer Update
Still no reply so I reversed my debit order. Day 1, and you get legal treats. Guys! Stay away from this company!

I am passing this to my lawyer and we will take legal action against them. 1. The claim shoul hav geven handled more than 2 months ago.. this is reflecting bad on me so damages will be included.

Old Mutual is not a service provider you can trust