DR
Darren R
1 reviews | Active since Dec 2020
18 Nov 2022, 12:58
OLD Mutual Gap cover claims
I have been an old Mutual GAP cover client since 2018, This will be the first time I will need to use the policy and I have tried, calling , emailing and call me back on the Old Mutual site with no luck. No on has bothered to reply to me via email not even an automated response to inform my my email ahs been received.
I will take to FB next if I do not het help soon
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iWYZE's replyOfficial
19 Nov 2022, 12:03Dear Darren
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team
iWYZE's reply19 Nov 2022, 12:03
Official
Dear Darren
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards The iWYZE Team