1 reviews | Active since Oct 2012
Old Mutual are ********* and *****
I'd like to give special thanks to William and his manager Flippie Pieterse from your claims department for lying to its customers. On multiple occasions. Fortunately I have a recording of that.
Oh and an FYI incase you have a specialist car and Insure it with old mutual. If it's out of warranty, they will force you to repair it using aftermarket parts. Regardless of if it devalues your car or not.
********* behavior from an insurance company. Advise everyone to read their fine print and go elsewhere.
Apparently my claim was approved it if was to be repaired with Renew it. Strangely now that I denied my vehcile to repair my a company with a 2.8 star rating, my claim is no longer approve. I suspect there's some untoward transactions taking place between the parties involved.
Policy Nr: ***
Policy Nr: ***
Has **** again to me this evening in a recorded conversation.
In writing he confirmed that my vehciles value would not be affected by aftermarket parts. In the recorded conversation this evening he denied saying that.
Further to that the parts being sources are D&H auto, the are second hand parts being used to repair a low mileage bmw m6 which is a collectors item.
Your manager even
laughed and said no one will give you a letter to acknowledge aftermarket
parts will devalue your car.
You iwyze are ******.
I will be handing the matter over to my lawyer for him to pursing as well as opening a case with the insurance obudsman.
Has **** again to me this evening in a recorded conversation.
In writing he confirmed that my vehciles value would not be affected by aftermarket parts. In the recorded conversation this evening he denied saying that.
Further to that the parts being sources are D&H auto, the are second hand parts being used to repair a low mileage bmw m6 which is a collectors item.
Your manager even
laughed and said no one will give you a letter to acknowledge aftermarket
parts will devalue your car.
You iwyze are ******.
I will be handing the matter over to my lawyer for him to pursing as well as opening a case with the insurance obudsman.
