1 reviews | Active since Aug 2015
Not worth their claimed ratings.
I would really not recommend iWYZE insurance to anyone at this stage. I have been with them for almost 6 years and don't believe there will be another year.
I submitted a claim through the app on Saterdag morning about my geyser that blew out steam at the middle of the night and water flooding my bathroom floor. Since im not a plumber, I didn't know at this stage that a pipe in my bathroom wall has burst and only realized when water started seeping through the tile grout. I had to call them on Monday morning to follow up regarding the claim on which they then only assigned a plumber. The plumber told me my geyser is fine but he doesn't know anything about the burst pipe. I switched the geyser on just to show him how quickly the water seeps through the tiles. This is Wednesday evening and still no feedback from Iwyse, keeping in mind that I don't have any water in my house to limit the damage.
Apologies for not meeting your expectations. Let’s work together to make things right.
Regards,
The iWYZE Team
Apologies for not meeting your expectations. Let’s work together to make things right.
Regards,
The iWYZE Team
The only thing that can make this right is to keep the quality of your advertising promises and finalize my claim ASAP, so someone can come and fix what needs to be fixed for my household to have water in the house again and be able to function normal.
We are approaching the weekend again and it seems that no actions is taken during weekend hours from your side.
The only thing that can make this right is to keep the quality of your advertising promises and finalize my claim ASAP, so someone can come and fix what needs to be fixed for my household to have water in the house again and be able to function normal.
We are approaching the weekend again and it seems that no actions is taken during weekend hours from your side.
