KM
Koketso M

1 reviews | Active since Jun 2019

01 Jun 2019, 12:57

Not happy at all????

I took a car insurance with iways.i was involved in a car accident recently.im expected to pay (R4000 excess fee which I knew about)now I'm told I must pay extra R5000 onto of the excess,the reason for that is "because I'm under 25 years of age and it hasn't been long since I had my licences"

0
Replies (1)
iWYZE
iWYZE's reply05 Aug 2019, 19:17
Official
 Dear Koketso,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team