lS
lebogang S

1 reviews | Active since Mar 2025

11 Mar 2025, 15:35

Not easily accessible, worst experience ever

Iwyze is not accessible at all. When I needed them the most I couldn't reach them. My calls were being transferred from one caller to another, they don't have a sense of emergency. In the event of the emergency I asked them to call back, guess what I am still waiting for their call even today. They are quick to quote but when it comes to attending claims they will take you from pillar to post. Had thee worst experience.

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Replies (1)
iWYZE
iWYZE's reply11 Mar 2025, 15:46
Official
Good day Lebogang,

We sincerely apologize for the experience you’ve had. This is not the level of service we strive to provide, especially during urgent times when our clients need us the most.

We are currently investigating the matter and will ensure your concerns are addressed promptly. Thank you for bringing this to our attention, and we’re committed to improving your experience with us.

Regards,
The iWYZE Team