DH
Duane H

1 reviews | Active since May 2017

01 Mar 2021, 11:49

Non stop annoying calls from your irritating call centre

I keep getting calls from your annoying call center trying to offer me comprehensive car insurance. Do me a favor and get rid of my number. I have never been a Old Mutual client and have never made use of any of your financial services, so the fact that you are in possession of my number is in contravention of the Consumer Protection Act of 2008. I hereby formally request that you delete my number off of your system and never contact me again, otherwise I will take legal steps to make sure this happens and whilst I am at it also hold your company liable for the interruptions and loss of productivity at my work place due to the amount of times I either have to answer my phone or mute my phone. Also note, when I do seek other alternatives to comprehensive car insurance I will make sure not to include you on that list, I do not support businesses that *******ly obtain my contact numbers and use them to pester me with non stop annoying calls during my working hours.

0
Replies (2)
iWYZE
iWYZE's reply01 Mar 2021, 12:26
Official
Dear Duane Complaint about service   We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.  We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.  We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Consultant: Complaints Claims | People & Brand 
DH
Duane H's update17 Mar 2021, 09:28
Reviewer Update
Yet another call from your irritating old mutual call center. You have obviously done nothing to "investigate" this matter. You clearly couldn't investigate the smell of dog **** if you were standing right on top of it.

Get rid of my number. I would sooner take back my ex and bring up her 3 kids from 3 different fathers than invest in a policy from you guys. tsek!