L
Linda

1 reviews | Active since Aug 2025

25 Aug 2025, 13:29

Non responsive! I ha...

Non responsive! I have been sending emails for the longest time and no response to any of my email

0
Replies (6)
iWYZE
iWYZE's reply25 Aug 2025, 13:30
Official
Good Day Linda,

We’re very sorry to hear about your experience. Your feedback has been noted and is being reviewed to ensure it’s addressed appropriately.

Regards,
The iWYZE Team

Best regards,

iWYZE
iWYZE's reply25 Aug 2025, 13:37
Official
Good Day Linda,
Kindly assist us with your policy number ID number in order for us to trace your policy and refer your complaint through to the relevant department. Please accept our sincere apologies for any inconvenience caused. 
Regards,
The iWYZE Team

Best regards,

L
Linda's update25 Aug 2025, 13:50
Reviewer Update
Hi iWYZE Team,

 POLICY NO.: ***ID No.: *** 

L
Linda's update25 Aug 2025, 13:54
Reviewer Update
I would like to update my Policy Information. I have also moved to Europe and I need to be sure how this affects my Policy and find out what additional information if required. The online platform is very badly built and does not allow me to change my information. I would also like to change my contact details etc.

iWYZE
iWYZE's reply25 Aug 2025, 15:24
Official
Dear Linda 
We have received your complaint and appreciate the opportunity to investigate.
Your complaint will be sent to the iWYZE Life complaints department for investigation and resolution.
We look forward to resolving this matter in a manner that you will find satisfactory. 
Regards,
The IWYZE Team

Best regards,

L
Linda's update25 Aug 2025, 15:25
Reviewer Update
Thanks, 

Please contact me on my email address.