TG
Tanya G
1 reviews | Active since Jun 2010
31 Mar 2016, 11:49
Non response
I have been trying to get hold of iWyze in order to change debit order details or obtain banking details in order to make a payment via the online contact method with no luck.<br> <br> I have no way of making calls and I am not available on my contact number so could someone please get back to me VIA E-MAIL URGENTLY.
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iWYZE's replyOfficial
01 Apr 2016, 09:01Hello TGlenn,
We are sorry to learn that you are unhappy with the service that you have received from iWYZE and that fact that you can't get through to be assisted with amendments to your policy.
Your complaint ref. is MF-***
We can confirm that your matter has been escalated to our Client Services Specialist who will be calling you to assist.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards
Rodwell
iWYZE Team
We are sorry to learn that you are unhappy with the service that you have received from iWYZE and that fact that you can't get through to be assisted with amendments to your policy.
Your complaint ref. is MF-***
We can confirm that your matter has been escalated to our Client Services Specialist who will be calling you to assist.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards
Rodwell
iWYZE Team
Best regards,
iWYZE's reply01 Apr 2016, 09:01
Official
Hello TGlenn,
We are sorry to learn that you are unhappy with the service that you have received from iWYZE and that fact that you can't get through to be assisted with amendments to your policy.
Your complaint ref. is MF-***
We can confirm that your matter has been escalated to our Client Services Specialist who will be calling you to assist.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards
Rodwell
iWYZE Team
We are sorry to learn that you are unhappy with the service that you have received from iWYZE and that fact that you can't get through to be assisted with amendments to your policy.
Your complaint ref. is MF-***
We can confirm that your matter has been escalated to our Client Services Specialist who will be calling you to assist.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards
Rodwell
iWYZE Team
Best regards,