Non existent service for premiums paid in full
If I could give them a zero I would! I have been a customer of theirs for close to a year now and whilst they have happily been eating my money I have received ZERO service from them…I have been trying to get assistance with my gap cover all emails go unanswered and their call centre tells you that you’re first in line for nearly 20min! Absolutely pathetic! I wonder what the ombudsman will have to say about this
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iWYZE's replyOfficial
27 Jan 2022, 13:49Dear Shirelle
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the Gap policies team for urgent assistance.
Kind regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the Gap policies team for urgent assistance.
Kind regards
The iWYZE Team
iWYZE's reply27 Jan 2022, 13:49
Official
Dear Shirelle
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the Gap policies team for urgent assistance.
Kind regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the Gap policies team for urgent assistance.
Kind regards
The iWYZE Team