SS
SHIRLEY S

1 reviews | Active since Sept 2019

29 Dec 2020, 14:38

NO SERVICE VIA hub.iwyze + Email + Phone - VERY FRUSTRATIING !!!

Received a copy of my policy document. The beneficiary information listed in the document is incorrect. Upon logging into https://hub.iwyze.co.za/ the beneficiary information was captured - HOWEVER the information cannot be saved - the following error message "something went wrong while trying to update beneficiaries", continuously is relayed.

I have attempted to call your consultants - NO ANSWER ! I have emailed your customer care department - NO RESPONSE ! Attempted to update info online - SYSTEM ERROR MESSAGE !

Kindly call me back and update my information accordingly.

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