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SHIRLEY S
1 reviews | Active since Sept 2019
29 Dec 2020, 14:38
NO SERVICE VIA hub.iwyze + Email + Phone - VERY FRUSTRATIING !!!
Received a copy of my policy document. The beneficiary information listed in the document is incorrect. Upon logging into https://hub.iwyze.co.za/ the beneficiary information was captured - HOWEVER the information cannot be saved - the following error message "something went wrong while trying to update beneficiaries", continuously is relayed.
I have attempted to call your consultants - NO ANSWER ! I have emailed your customer care department - NO RESPONSE ! Attempted to update info online - SYSTEM ERROR MESSAGE !
Kindly call me back and update my information accordingly.
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