RB
Robert B
1 reviews | Active since Feb 2024
06 Feb 2024, 18:29
No response from IWYZZ
I have tried to cancel my IWYZZ policy since the beginning of January 2024 with read receipts being sent but nothing else from Old Mutual. They have not cancelled the policy even though my advisor has also requested such. Policy Number *** Despite 4 requests it has been ignored and continue deducting. As a retired person I cannot pay the premium any more and they are not helpful at all.
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iWYZE's replyOfficial
12 Feb 2024, 11:28Good day Robert, We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further. RegardsThe iWYZE Team
iWYZE's reply12 Feb 2024, 11:28
Official
Good day Robert, We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further. RegardsThe iWYZE Team