HK
Herman K

1 reviews | Active since Jan 2022

29 Sept 2023, 21:07

No payment from OLD MUTUAL GAB COVER.

1 * is too much for the bad service or must I rather say no service. I tried to claim a R700 short payment short paid by Discovery for an IN HOSPITAL EMERGENCY OPERATION. After numerous phone calls and e- mails my claim has been rejected while I was talking to somebody on the phone. He said the operation was done in the dr's rooms and not in hospital. I told him the operation was done in hospital but I waisted my time. I tried to send a complain to *** but the email never went through because my e-mail address has been blocked by them. I send several e-mails to claims regarding this without any success. GOOD ADVICE: STAY AS FAR AS POSSIBLE FROM OLD MUTUAL GAB COVER. You waist your money. They are not going to pay.

0
Replies (1)
iWYZE
iWYZE's reply03 Oct 2023, 18:23
Official
Dear Herman 
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
 Please be assured that we have directed your complaint to the team for urgent assistance.  Kind regardsThe iWYZE Team