no one knows

<p>Absolutly none exisitant service!!! Call centre staff have no idea what they are taking about, one says this and if you call back a few minutes later, the next person signs a different tune. Consultant is never available and you are refused, point blank, when asking to speak to a manager. We have had to get all the documentation required as the consultant is to lazy to do anything and even after submitting this, he could not bother to respond to queries. what on earth are you guys paid to do if the client is doing all the work? moving insurance as soon as this claim is sorted out. AND I WILL NEVER RECOMMEND YOU TO ANYONE!!!!</p>