1 reviews | Active since Aug 2014
No feedback and disgusting service delivery
I keep lodging complaints with regards to my policy and I keep receiving one bad service after another. Every second day I receive an email stating my cars insurance policy is only active from the day the date of emails. However, Iwyze deducts almost R2000 from my account each month. I keep requesting to speak to a manager all I receive is an *********** call centre agent after the other. My insurance premiums keeps changing without ever receiving notification and my bank account keeps getting ****** by Iwyze. Each time I just receive an apology but no resolution. I'm tired of being ****** from and I want my policy sorted. It's pathetic that I constantly have to beg Iwyze to resolve my policy issues and all they do is ***** my money.
We do apologies for the delay in attending to your matter and the lack of feedback thereof.
Our Client Services dept. has confirmed that your policy was cancelled and a refund is due to you.
The complaints dept. will be in contact with you soon to advise when the refund will b reflect in your account.
Kind regards.
Rodwell
iWYZE Team
We do apologies for the delay in attending to your matter and the lack of feedback thereof.
Our Client Services dept. has confirmed that your policy was cancelled and a refund is due to you.
The complaints dept. will be in contact with you soon to advise when the refund will b reflect in your account.
Kind regards.
Rodwell
iWYZE Team