sS
smithwasgriffi S
1 reviews | Active since Aug 2017
14 Dec 2021, 10:52
NO CUSTOMER CARE AT ALL
On 12 November 2021 I contacted iWyze Customer Care to to query my Cash Back Bonus. Receipt of my email was acknowledged and a reply was promised within a few days. Having received no reply I emailed them again on 20 November 2021. Still no reply. I emailed them again on 6 December 2021 and still no reply. I am now very concerned that my Motor Vehicle Policy is a figment of my imagination and should now consider insuring with a more reliable company.
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iWYZE's replyOfficial
14 Dec 2021, 12:20Dear Rob
We acknowledge receipt of your complaint and the contents are duly noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly follow up with the team on the status of your complaint.
Regards
The iWYZE Team
iWYZE's reply14 Dec 2021, 12:20
Official
Dear Rob
We acknowledge receipt of your complaint and the contents are duly noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly follow up with the team on the status of your complaint.
Regards
The iWYZE Team