No claim feedback whatsoever

- Vehicle damaged on Wed 26 August<br> - Claim submitted on the same day (***) <br> - Vehicle removed from dealer by iWyze for assessment<br> - I made daily calls to iWyze call center: no progress<br> - No call to me by iWyze or the claim administrator since the start of the claim<br> - Still no assessment made after 7 working days<br> - Complaint made to iWyze was responded to by complaints department (MF-***), but still no contact from claim team<br> <br> This must be the most pathetic service I have received from any insurance company in my life.