CD
Courtney D

1 reviews | Active since Sept 2018

15 Feb 2021, 12:01

NO CALL BACK - NO UPDATE ON CLAIM

I have logged a claim on the 19th of Jan. I have not received any call from a consultant. I have spent over 2 hours trying to get through to someone. After i finally get through to someone, they put the phone down.

I have requested 15-20 call me backs, and emailed.

I would not recommend this to anyone.

0
Replies (2)
iWYZE
iWYZE's reply15 Feb 2021, 14:50
Official
Dear Courtney 

We acknowledge the complaint and we regret to learn that our service has disappointed you.

We have referred the matter to the relevant department for urgent assistance.

Regards
The iWYZE Team


CD
Courtney D's update15 Feb 2021, 15:18
Reviewer Update
Thank you, they have just called back Appreciate your speedy response.