MM
Michaela M
1 reviews | Active since Jun 2021
24 Nov 2021, 15:55
No answer
I'm so tired of holding on to speak to a representative, wasted nearly R80 airtime just holding on, ask for them to call me back and get no response. Getting slightly fed up.
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Replies (2)MM
Michaela M's updateReviewer Update
24 Nov 2021, 15:29I received a call yesterday but I was busy with a client, asked the lady to please call me Back in a hour, still haven't received a response. Tried again going through the customer care number, and still hold on for atleast 30 minutes and the call is canceled!
MM
Michaela M's update24 Nov 2021, 15:29
Reviewer Update
I received a call yesterday but I was busy with a client, asked the lady to please call me Back in a hour, still haven't received a response. Tried again going through the customer care number, and still hold on for atleast 30 minutes and the call is canceled!
iWYZE's replyOfficial
24 Nov 2021, 16:34Dear Michaela
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
iWYZE's reply24 Nov 2021, 16:34
Official
Dear Michaela
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team