AM
Amukelani M
1 reviews | Active since Jun 2017
27 Jun 2024, 06:05
No active policy
I have been billed but I do not have an active policy with Iwyze. The policy that was activated without my consent was cancelled but the billing wasn’t. I initially spoke with Jez because soon after the conversation with him I received a welcome letter then I called back and was told the system is sending out wrong communication so I must ignore the communication.
Helpful (0)
Replies (3)0
Replies (3)
iWYZE's replyOfficial
27 Jun 2024, 13:13Good day Amukelani M,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
Best regards,
iWYZE's reply27 Jun 2024, 13:13
Official
Good day Amukelani M,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
Best regards,
AM
Amukelani M's updateReviewer Update
30 Jun 2024, 06:22I have not been called by anyone
AM
Amukelani M's update30 Jun 2024, 06:22
Reviewer Update
I have not been called by anyone
AM
Amukelani M's updateReviewer Update
07 Jul 2024, 12:07I still have not been called by anyone.
AM
Amukelani M's update07 Jul 2024, 12:07
Reviewer Update
I still have not been called by anyone.