MM
Mapula M
1 reviews | Active since Jul 2018
21 Jun 2022, 13:32
NEVER RECOMMEND TO ANY1 OR BUSINESS!!!!!!!!!! WORST SERVICE EVER
I have registered my claim on the 06 June 2022, was sent an sms that claims handler is Palesa Mogano(never received any feedback) . I called them on the 9th was told they cant get hold of the SAPS where i reported the accident to and battling to get confirmation from previous insurance. Called again on the 13th (police station not answering calls to confirm AR). I phoned on the 20th( Hlengiwe Nhlengethwa) again only to be told that i, myself should go to the SAPS obtain AR copy and send to them.
today the 21st june 2022 i went back to the SAPS, obtained the AR and email to both Palesa and Hlengiwe. Awaiting for a WYZE feedback!!!!!!!! i will never recommend to any1.
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Replies (1)iWYZE's replyOfficial
23 Jun 2022, 11:40Dear Mapula
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team
iWYZE's reply23 Jun 2022, 11:40
Official
Dear Mapula
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team
