RC
Ryan C

1 reviews | Active since Apr 2014

05 Dec 2019, 14:32

Need to cancel policy...long waiting times

Dear iwyze, i am trying to cancel my policy!!! I am now waiting more than 25 mins with no answer from a consultant. This is such a **** experience , you were happy to get a sale and cant even answer the damn line to cancel this policy!!! Please respond asap!!!

0
Replies (1)
iWYZE
iWYZE's reply06 Dec 2019, 10:19
Official
 
Dear Ryan,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team