TM
Thembi M
1 reviews | Active since Jul 2019
16 Jul 2019, 21:27
Nedbank insurance is insensitive and *****
It's been 4 weeks since nedbank insurance told me they've finalized my claim of my written off car. Now everyday I call the agent by the name of More Moagi handling my case, I'm always told his line is busy he will call me back. But I haven't received a call in a month. Paying R8000 for a car I don't have while using taxis to everything is most painful.
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iWYZE's replyOfficial
17 Jul 2019, 11:15Dear Thembi
Complaint ***
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Complaint ***
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalize it as soon as possible.
Regards
The Nedbank team
iWYZE's reply17 Jul 2019, 11:15
Official
Dear Thembi
Complaint ***
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Complaint ***
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalize it as soon as possible.
Regards
The Nedbank team