PK
Phumelele K

1 reviews | Active since Jun 2024

19 Jun 2024, 14:34

My experience with iwyze has been hell

My experience with iwyze has been hell. I was with them since August 2019 and there was never communication except when premiums were to increase. I've been waiting for my dual cover refund for almost two months. And even yesterday I wrote an email to John Moseri requesting an update but response. Last week I called iwyze and someone promised to call me back but never did. All I want is my money

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Replies (1)
iWYZE
iWYZE's reply19 Jun 2024, 15:12
Official
 Good day Phumelele,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team