GP
Gladys P

1 reviews | Active since Jun 2018

27 May 2021, 16:51

My claim is still pending validation

I submitted a claim on Monday 24 May but it's still pending validation. I requested multiple call back but received none. When call the call center I'm holding for a long time. This is very poor customer service, I'm deeply disappointed!

0
Replies (2)
iWYZE
iWYZE's reply28 May 2021, 09:15
Official
Dear Gladys

We acknowledge receipt of your complaint and the contents have been noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly follow up with the claims team on the status of the claim.
Regards
The iWYZE Team


GP
Gladys P's update09 Jun 2021, 10:47
Reviewer Update
My claim has been approved and my vehicle repaired. I am happy with service :-)