My car not being insured
I have found out my car is not insuranced because of an pro rata that i can schedule a second debit order.
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iWYZE's replyOfficial
23 Nov 2015, 14:50Hello chwai@123,
We are sorry to learn that you are unhappy with the service that you have received from iWYZE with regards to your Pro Rata premium not being deducted. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint Ref is : MF-***
We can confirm that your matter has been escalated to our Client Services Dept. and we have noted that Mathews Tleane is busy with your matter. We as the complaints Dept. will assist with the resolution and be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards
Rodwell
iWYZE Team
We are sorry to learn that you are unhappy with the service that you have received from iWYZE with regards to your Pro Rata premium not being deducted. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint Ref is : MF-***
We can confirm that your matter has been escalated to our Client Services Dept. and we have noted that Mathews Tleane is busy with your matter. We as the complaints Dept. will assist with the resolution and be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards
Rodwell
iWYZE Team
iWYZE's reply23 Nov 2015, 14:50
Official
Hello chwai@123,
We are sorry to learn that you are unhappy with the service that you have received from iWYZE with regards to your Pro Rata premium not being deducted. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint Ref is : MF-***
We can confirm that your matter has been escalated to our Client Services Dept. and we have noted that Mathews Tleane is busy with your matter. We as the complaints Dept. will assist with the resolution and be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards
Rodwell
iWYZE Team
We are sorry to learn that you are unhappy with the service that you have received from iWYZE with regards to your Pro Rata premium not being deducted. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint Ref is : MF-***
We can confirm that your matter has been escalated to our Client Services Dept. and we have noted that Mathews Tleane is busy with your matter. We as the complaints Dept. will assist with the resolution and be in contact with you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***.
Kind regards
Rodwell
iWYZE Team