My car is even more damaged from your service provider

At this point I am beyond angry. On 6 February 2021, while traveling on N4, I hit a pothole and my right side tyres were damaged due to this. I called for Roadside assistance and was towed to my place in Midrand, where I paid the tow company R550. On Monday 8 February, Old Mutual sent the same tow company to tow my car to Renew it in Sandton to do an assessment. On Friday 12 February I got an email from Renew it saying that only the right front tyre is damaged, I called them to ask about the back one as it had a bubble, they re-quoted, but on Sunday the insurance told me that the quote is only R11k which was different from both quotes I received. Monday I spoke to Raymond Zitha whom I asked to arrange for my car to me returned as it seem like Renew It has not about what they are doing, because I had to tell them to look at the back tyre and the rim.

The car just came back yesterday with more damages. I took pictures while it was on the tow truck and with Mandla the tow truck driver. Yesterday the insurance called, I was in the shower, I had one missed call, they never called back, I personally think they don't care, but when debit order comes out they're happy.

It's a pity I can't even add the pictures here.