LM
Luyanda M

1 reviews | Active since Jun 2018

20 Jun 2018, 12:20

My car is a write off and Old Mutual cancelled my policy before the outcome of the claim and refusing to pay

My Real name is Luyanda Mvula and i have been with Old Mutual Iwyze car insurance for a while with my brand new Mazda Cx3 2017 Model.

I was involved in a car Accident on 20 May 2018 in Quigney, East London , Eastern Cape. I panicked lost control and I hit the street light because I believe some ********* were tryning to highjack me and now my car is WRITTEN OFF.

IWYZE consultants and their investigators were rude to me and didn't value me as their Client. They cancelled my Policy on 15 June 2018 before the outcome of the claim, of which the outcome came to me on 18 June 2018

They have blocked my calls and on their Socila Nertworks, Actually they want nothing to do with me. I am now left with a written off car which is Financed by a Bank and now owing Standard Bank R384 000 remaining balance.

I do have Accident Report,OB No and there was no Foul play on my side on the Accident because Police came to Rescue me ASAP on that day.

If your Family members,Freinds and Colleagues are on Iwyze then you have to share this PLEASE SHARE this guyz

My cellphone is **********

0
Replies (3)
iWYZE
iWYZE's reply20 Jun 2018, 14:27
Official

Dear Luyanda

We acknowledge receipt of your complaint.

As per the telephonic with conversation with Nosipho Mukwavaya, we are currently investigating the matter and feedback will be communicated to you soon.


Regards

The iWYZE Team

LM
Luyanda M's update20 Jun 2018, 15:40
Reviewer Update
All I want is the settlement of my account and I do have recordings as well from your employees calling me from different cities explaining to me and giving me advise against you....you have victimised me a lot. I've stored the recordings to different friends and family and they are just waiting for a Go-Ahead from me. The minute you give me a negative feedback and refuse to pay my car, then they will circulate everything again
iWYZE
iWYZE's reply20 Jun 2018, 15:52
Official

Dear Luyanda

As discussed with Nosipho, the claim is being reviewed and the outcome will be communicated to you soon.

Regards

The iWYZE Team