Motto should read - IWYZE, how can we make your life hell today

1 star is just too good for Iwyze but 0 does not allow me to review. I took a call from Iwyze late February wanting to sell me life insurance and opted to take out the policy. I was notified that I needed to get an HIV test done which I did on the 9th of March after work. I sat with the sister while she sent the results to Iwyze directly from Dischem. To date this has not been allocated. I have sent 12 emails and spoken to a gent on the morning of the 22nd of March who acknowledged the fault was on their side and promised to sort this out, and to call me back the same afternoon. You guessed it - nothing happened and no phone call. What I did get though was a phone call on Tuesday 26 March from a call centre consultant at Iwyze trying to sell me life insurance. Hand over face. She then also promised to sort this out and phone me back when I told her how pathetic they are and guess what - no phone call and I have just received another notification from Iwyze advising I need to go for the test. How often would you like this done Iwyze? I made the effort the first time to go and get this done which you even paid for. Now you are welcome to send someone to me at your expense if you want this again. Actually I think best to just cancel and refund me, I cannot begin to imagine the hell you will put my family through when they need to eventually claim on this policy. Better I opt for a broker that knows what they are doing from the start!!