DN
Dalumzi N
1 reviews | Active since Oct 2023
08 May 2025, 10:59
MISTREATED
Now again, you state that the cancellation was due to non-payment but I stated that I was cancelling the policy due to the rejection of the claim. All what you write has to be at my disadvantage. What do you want me to do in order to satisfy you?
You rejected my claim, stole my car parts, stated that the car came in already stripped and denied them three times, subsequent to that you stated that it was a mistake, the parts were there when the car left the storage.
The same iWYZE has now listed my name on ITC so that I cannot be able to purchase anything of value. Maybe one day you will tell me what you want from me.
Thank you
Frustrated
Helpful (0)
Replies (3)0
Replies (3)
iWYZE's replyOfficial
08 May 2025, 11:08Good day Mr. Njiva,
Thank you for bringing your concerns to our attention. We understand the frustration you've experienced regarding your claim and policy cancellation.
We take such matters seriously and are committed to resolving them. Your complaint has been escalated to our specialist team for a thorough review. They will investigate the issues you've raised and provide you with a detailed response.
Regards,
The iWYZE Team
Thank you for bringing your concerns to our attention. We understand the frustration you've experienced regarding your claim and policy cancellation.
We take such matters seriously and are committed to resolving them. Your complaint has been escalated to our specialist team for a thorough review. They will investigate the issues you've raised and provide you with a detailed response.
Regards,
The iWYZE Team
iWYZE's reply08 May 2025, 11:08
Official
Good day Mr. Njiva,
Thank you for bringing your concerns to our attention. We understand the frustration you've experienced regarding your claim and policy cancellation.
We take such matters seriously and are committed to resolving them. Your complaint has been escalated to our specialist team for a thorough review. They will investigate the issues you've raised and provide you with a detailed response.
Regards,
The iWYZE Team
Thank you for bringing your concerns to our attention. We understand the frustration you've experienced regarding your claim and policy cancellation.
We take such matters seriously and are committed to resolving them. Your complaint has been escalated to our specialist team for a thorough review. They will investigate the issues you've raised and provide you with a detailed response.
Regards,
The iWYZE Team
DN
Dalumzi N's updateReviewer Update
08 May 2025, 12:34There has been a number of investigations but getting the same response. Even the Ombud gave the response that was given by iWYZE. You can't even think of reporting to the Ombud. Even the Ombud-Nekecia- responded because I had provoking statements otherwise had I not said what I said, she would never had responded.
DN
Dalumzi N's update08 May 2025, 12:34
Reviewer Update
There has been a number of investigations but getting the same response. Even the Ombud gave the response that was given by iWYZE. You can't even think of reporting to the Ombud. Even the Ombud-Nekecia- responded because I had provoking statements otherwise had I not said what I said, she would never had responded.
DN
Dalumzi N's updateReviewer Update
08 May 2025, 12:53There was a number of people dealing with this matter but all came with the same results. Their name are Modupi Mogano; Boitumelo Lethwane; Zandile Mncanyane; Ntombifuthi Mazibuko; Lutendo Magadani; Hayle MacLaren and lastly Aubrey Mncube who promised to resolve the problem positively as he understood the frustration but went back and inquired from Boitumelo. I am not going to give up.
DN
Dalumzi N's update08 May 2025, 12:53
Reviewer Update
There was a number of people dealing with this matter but all came with the same results. Their name are Modupi Mogano; Boitumelo Lethwane; Zandile Mncanyane; Ntombifuthi Mazibuko; Lutendo Magadani; Hayle MacLaren and lastly Aubrey Mncube who promised to resolve the problem positively as he understood the frustration but went back and inquired from Boitumelo. I am not going to give up.