RM
Raees M
1 reviews | Active since Jun 2015
02 Nov 2015, 14:18
Misrepresentation
Old Mutual Iwyze allowed me to take out a policy and captured my mother as the policy holder.<br> Me being the payer of the policy I am unable to require any information about the policy or submit any claims and that is not what I was told when I took out the policy.<br> <br> Misrepresentation, and bad service is what I received I am cancelling this policy.
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iWYZE's replyOfficial
02 Nov 2015, 14:52Hello RaeesL,
We acknowledge receipt of your complaint and appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref. is MF-*** Mohamed, Raees.
We can confirm that we pick up 2 Policies in your name but have escalated your matter to our Client Services Dept. who we will be conducting a thorough investigation into your concerns and will be in contact with you once we have completed our investigation.
Should you have any more enquiries, please contact us on ***.
Best regards,
Rodwell
iWYZE Team
We acknowledge receipt of your complaint and appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref. is MF-*** Mohamed, Raees.
We can confirm that we pick up 2 Policies in your name but have escalated your matter to our Client Services Dept. who we will be conducting a thorough investigation into your concerns and will be in contact with you once we have completed our investigation.
Should you have any more enquiries, please contact us on ***.
Best regards,
Rodwell
iWYZE Team
Best regards,
iWYZE's reply02 Nov 2015, 14:52
Official
Hello RaeesL,
We acknowledge receipt of your complaint and appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref. is MF-*** Mohamed, Raees.
We can confirm that we pick up 2 Policies in your name but have escalated your matter to our Client Services Dept. who we will be conducting a thorough investigation into your concerns and will be in contact with you once we have completed our investigation.
Should you have any more enquiries, please contact us on ***.
Best regards,
Rodwell
iWYZE Team
We acknowledge receipt of your complaint and appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
Your complaint ref. is MF-*** Mohamed, Raees.
We can confirm that we pick up 2 Policies in your name but have escalated your matter to our Client Services Dept. who we will be conducting a thorough investigation into your concerns and will be in contact with you once we have completed our investigation.
Should you have any more enquiries, please contact us on ***.
Best regards,
Rodwell
iWYZE Team
Best regards,