MF-*** - 901233

This is the 3rd time I am complaining about this issue. Every time I do I would then get an email from Iwyze saying they are investigating. This request dates back to September 2015 after the accident I had on the 09/09/2015. I have call recordings where this issue was discussed at length with Belinda who represents the company whose driver caused this accident and another call where Iwyze stated that after all is resolved I would get back the excess which they would have recovered from this party. All I am requesting is my refund which is the excess that was deducted from my settlement. I am ready to have these recordings played on air if this is what it will take to have my refund. Can the Iwyze executives please intervene and help me get my money please? We are now on the 4th month and my request has not been handled amicably.