RJ
RADESH J
1 reviews | Active since May 2014
02 Apr 2015, 14:42
meStupid to use iWyze, very unWyze
I have numerous read receipts from the complaints department including Rodney, Alina, Melisssa and the list goes on. Iwyze cannot advise when my car will be ready. I have to cancel my holiday because I do not have a vehicle. Iwyze the assessors and the panel beaters have been in cohorts and have made the past six weeks a nightmare for me. The request to write to the complaints is a smoke screen. Easter Weekend without a car!!! howWyze is that?
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Replies (1)iWYZE's replyOfficial
11 May 2015, 11:35Hello RSJVJDJSJ,
We responded in detail to your initial complaint registered on the 16th of March 2015.
Your complaint was acknowledged and has subsequently been resolved.
Please do not hesitate to email *** should there be anything outstanding related to your complaint. I can assure you that the complaints point of contact is not a smoke screen and that each complaint that we receive is dealt with individual and with a sense of urgency.
Kind regards
Tasmin
iWYZE
We responded in detail to your initial complaint registered on the 16th of March 2015.
Your complaint was acknowledged and has subsequently been resolved.
Please do not hesitate to email *** should there be anything outstanding related to your complaint. I can assure you that the complaints point of contact is not a smoke screen and that each complaint that we receive is dealt with individual and with a sense of urgency.
Kind regards
Tasmin
iWYZE
iWYZE's reply11 May 2015, 11:35
Official
Hello RSJVJDJSJ,
We responded in detail to your initial complaint registered on the 16th of March 2015.
Your complaint was acknowledged and has subsequently been resolved.
Please do not hesitate to email *** should there be anything outstanding related to your complaint. I can assure you that the complaints point of contact is not a smoke screen and that each complaint that we receive is dealt with individual and with a sense of urgency.
Kind regards
Tasmin
iWYZE
We responded in detail to your initial complaint registered on the 16th of March 2015.
Your complaint was acknowledged and has subsequently been resolved.
Please do not hesitate to email *** should there be anything outstanding related to your complaint. I can assure you that the complaints point of contact is not a smoke screen and that each complaint that we receive is dealt with individual and with a sense of urgency.
Kind regards
Tasmin
iWYZE
