JC
Jabulile C

1 reviews | Active since Jan 2024

09 Jan 2024, 13:30

****MERS

This company is full of S**T!!! Do not take insurance with them. I cancelled my policy on the 3rd of January 2023. On the 1st of December 2023 they deducted the premium I used to pay when I had an active policy. I called in requesting for a refund, I was informed it would take 8-10 days for my refund. It’s the 9th of January 2024 and I am still waiting. I sent an email to the agent Mulalo that is assisting me with the refund. I have not received any feedback. They are a bunch of ****mers. DO NOT TRUST THEM WITH YOUR MONEY.

0
Replies (1)
iWYZE
iWYZE's reply09 Jan 2024, 15:42
Official
Good day Jabulile,  We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the customer care department to assist further.  Regards The iWYZE Team