****med for a quote to a debit IWYZE

Don't trust this company and their staff. I was looking for a " QUOTE" for car insurance.Once done with the IWYZE consultant he assured me that no debit will be taken off as it's just a "QUOTE". to my surprise the bank account debit was activated.I contacted the Head office and spoke to a consultant and then a senior manager. She agreed to cancel the policy with immediate effect and send me a recording of the conversation. To date nothing. they refuse to answer emails and take calls. It's a **** to fleece clients of their money then advise they are going to pass a credit. i asked to speak to the consultant who gave me the quote and ****. They refused to allow. I asked for a meeting to resolve they deny me this

BE careful with OLD MUTUAL/IWYZE. DO NOT GIVE YOUR BANKING DETAILS when asking for a quote