AS
Adrian S
1 reviews | Active since May 2012
18 Apr 2024, 09:17
************ly service iwyze
iwyze short term insurance requires a 31 day notice before your policy can be cancelled, so if your new policy is starting from the first of the next month and you cancel on any date within the current month you will be billed a pro-rata rate for the next month or you can cancel immediately and lose cover for the month you have already paid for. iwyze operates ************ly. deal with iwyze at your own own peril. This company is no longer interested in customer service.
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Replies (2)
iWYZE's replyOfficial
18 Apr 2024, 09:31Good day Adrian ,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
iWYZE's reply18 Apr 2024, 09:31
Official
Good day Adrian ,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
AS
Adrian S's updateReviewer Update
26 Apr 2024, 08:54Toady is the 26 of April 2024, Iwyze has still not contacted me in regards to this complaint. this is a terrible company to deal with. quick to take monthly premiums but no customer service whatsoever. I made two complaints on hello peter on the 18 April 2024, this complaint and the one for King Price, King Price contacted within an hour of the complaint going live and resolved my problem. Shame on you Iwyze.
AS
Adrian S's update26 Apr 2024, 08:54
Reviewer Update
Toady is the 26 of April 2024, Iwyze has still not contacted me in regards to this complaint. this is a terrible company to deal with. quick to take monthly premiums but no customer service whatsoever. I made two complaints on hello peter on the 18 April 2024, this complaint and the one for King Price, King Price contacted within an hour of the complaint going live and resolved my problem. Shame on you Iwyze.