MM
Maxwell M

1 reviews | Active since Jun 2013

13 Oct 2015, 15:06

Lost iterms from the car

<br> Good Day,<br> <br> Please see below and advise further.<br> <br> Thank you,<br> Rendani Mapholisa <br> iWYZE Claims: Consultant<br> Tel: ***| Fax: *** | [Email Removed]<br> | [URL Removed]<br> <br> <br> <br> From: Julie-Ann Louw [Email Removed] <br> Sent: Friday, August 21, 2015 11:01 AM<br> To: Rendani Mapholisa<br> Cc: 'Maxwell Madida'<br> Subject: RE: 889193<br> <br> Good day<br> <br> On the attached photos, vehicle was at Pretoria West and the cover was still on the vehicle when it was released.<br> On 01/07/2015 vehicle was released to Bens panel beaters.<br> SMD received the vehicle again at SMD Pta East on 17/07/2015 without the cover.<br> Therefore SMD cannot be held liable.<br> <br> The mirror, the engine cover and my damaged spot light was not attend to and still i didnt get the iterms and my battrey also not working as we speak

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Replies (1)
iWYZE
iWYZE's reply13 Oct 2015, 15:38
Official
Hello madmax8989,

We are sorry to learn that some of your items of your vehicle is missing whilst at our Service Provider.

Your Complaint ref. is MF-***.

We can confirm that we have received notification from the Office of the Ombudsman and will need to consult with our Compliance Dept. if your issue regarding the missing items was not included, but will be conducting a thorough investigation into your concerns and will be in contact with you once we have completed our investigation.

Best Regards,
Rodwell
iWYZE Team